Stop the water first
Turn the water off at the stopcock. It is usually under the kitchen sink, or where the supply pipe comes into the house. Then phone 0141 673 4773.
Phone us for
- Burst or split pipes
- Leaks you can't stop or contain
- Water coming through a ceiling or light fitting
- An overflowing tank or cylinder
If water is near electrics
Keep clear of it. Switch off at the fuse box if you can reach it safely, and don't touch wet sockets or switches.
No heating or hot water
Phone us and we will tell you what we can do. We arrange any gas work through an engineer we work with.
If you smell gas
Get everyone outside, don't use switches or naked flames, and call the National Gas Emergency Service straight away.
Emergency questions
What counts as an emergency?
Burst or split pipes, leaks you can't stop or contain, water coming through a ceiling or light fitting, and an overflowing tank or cylinder.
Where is my stopcock?
Usually under the kitchen sink, or where the supply pipe comes into the house. Turn the water off there, then phone 0141 673 4773.
There is water near my electrics. What do I do?
Keep clear of it. Switch off at the fuse box if you can reach it safely, and don't touch wet sockets or switches.
What if I have no heating or hot water?
Phone us and we will tell you what we can do. We arrange any gas work through an engineer we work with.
Which areas do you cover?
Glasgow, Renfrew, Paisley and Renfrewshire. If you're nearby, phone us and we'll tell you straight away whether we can take it on.
We work across Glasgow and Renfrewshire.
Glasgow, Renfrew, Paisley and the rest of Renfrewshire. Phone first and we'll tell you whether we can get to you.
Not an emergency? Send us the details.
Use the form and we aim to call you back within a few hours.
- Phone for emergencies. A burst pipe or water coming through the ceiling: phone rather than use the form.
- Quotes are free. You get a price before any work starts.
- We look after your house. Dust sheets down, and everything tidied before we leave.
Get a free quote
Tell us what you need and we will come back to you.
